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Phuket, 17 July, 2018 - Thai authorities have announced an action plan to improve safety standards and confidence in Thailand as a safe tourist destination at a joint press conference held this morning at the Phuket Yacht Control Centre at Chalong Pier.



At the event, Mr. Norraphat Plodthong, Phuket Provincial Governor, was joined by Mr. Yuthasak Supasorn, Governor of the Tourism Authority of Thailand; Vice Admiral Somnuk Preampramot, Commander of the Royal Thai Navy Third Naval Area Command; Mr. Phuripat Theerakulpisut, Director of Marine Office Region 3, and Mr. Pracha Asawateera, District Manager of the Digital Economy Promotion Agency.

The action plan to be brought into effect in Phuket and nearby provinces along the Andaman Coast are:


  • Set up checkpoints at piers where officials can perform safety checks before tour boats depart including the boat's maintenance and condition, passenger screening and ensuring that numbers do not exceed the limit, operators' licenses, conditions of captains and crews in terms of drugs and alcohol, the routings and mandatory GPS devices.

  • The Marine Department has reiterated its strict enforcement to ensure that boat operators comply with water safety laws and regulations. The number of passengers should not exceed the limit that each boat can legally carry. All passengers and crew are required to wear life jackets at all times when on the boat. Boat captain must have a relevant license. Staff should be equipped with foreign language skills to adequately communicate with passengers on safety guidelines. If these regulations are violated, or if a vessel is found to be overloaded, licenses will be revoked immediately.

  • The Thai Meteorological Department has been instructed to step up its weather warnings, especially for severe weather outlooks; the alerts must be issued every hour.

  • The Royal Thai Navy Third Naval Area Command has been designated as the lead agency on setting up 'a joint maritime rescue coordination centre' at Chalong Pier. The 24/7 centre, to be equipped with three boats and rescue equipment, will be operated in cooperation with all involved agencies including the Thai Customs Department, Department of Fisheries, Department of Marine and Coastal Resources, and Thai and foreign volunteers.

  • Chalong Pier to receive 38 additional CCTV cameras.

  • The Digital Economy Promotion Agency (DEPA) is in the process of launching a mobile application; namely, 'signature of Phuket', to provide information on safety standards and guidelines, so tourists in Phuket can enjoy the pristine beaches and emerald sea of the Andaman Sea.

  • A wristband tracking system is to be introduce at Ao Po Grand Marina. Tourists can voluntarily buy a 100-Baht wristband and register its QR code plus their personal details onto the system, which can track tourists and boat locations in case of emergency. It also provides an insurance coverage of one million Baht in case of death and 500,000 Baht for medical expenses.





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Issued at 10.00 Hrs. (GMT+7) on 16 July 2018


The 'Command and Rescue Centre of the Capsizing Incident' at the Phuket Provincial Hall has provided the latest update that an autopsy and identity verification process is underway for the 47th body retrieved last night. Thereafter, a funeral will be held for the last victim at a local temple in Phuket.

Authorities have already arranged funerals for 39 victims and sent seven other bodies back home.

The Ministry of Tourism and Sports' Foreign Tourists Assistance Fund and respective insurance firms have so far paid 61,928,000 Baht in total compensation for injured tourists and families of those who lost their lives.

The families of 29 victims from the sunken boat, Phoenix, have received 2.1 million Baht each, comprising one million Baht from the Ministry of Tourism and Sports' Foreign Tourists Assistance Fund, one million Baht from Bangkok Insurance, and another 100,000 Baht from ThaiSri Insurance.

The Foreign Tourists Assistance Fund was also paid for mental rehabilitation of 12 tourists at 20,000 Baht each. Of these, 11 tourists also claimed for the disruption of travel and were paid 88,000 Baht in total.

Meanwhile, 35 passengers of another sunken boat, Sereniga, have submitted petitions for mental rehabilitation at 700,000 Baht in total. Two passengers expressed no intention to claim for compensation while two others did not board the boat.
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Issued at 22.00 Hrs. (GMT+7) on 15 July 2018


The recovery team on Sunday night was able to retrieve the 47th body from under the sunken Phoenix. The body was brought back to the Phuket Deep Sea Port and was later sent to Vachira Phuket Hospital for an autopsy and identity verification process.

A one-minute silence was observed last night at the Phuket Deep Sea Port in remembrance of all 47 people who lost their lives in the tragic boat incident, which took place on 5 July.


Present at the event were Mr. Norraphat Plodthong, Phuket Provincial Governor; Vice Admiral Somnuk Preampramot, Commander of the Royal Thai Navy Third Naval Area Command; H.E. Mr. Lyu Jian, Ambassador of the People's Republic of China to the Kingdom of Thailand; Mr. Zhou Haicheng, Consul-General of the People's Republic of China in Songkhla; Mr. Chen Xiongfeng, Deputy Director-General, Department of Consular Affairs, Ministry of Foreign Affairs of the People's Republic of China; Pol. Maj. Gen Teerapol Thipcharoen, Phuket Provincial Police Commander; and officials, representatives and figures from the public and private sectors as well as members of the media.

H.E. Mr. Lyu Jian, Ambassador of the People's Republic of China to the Kingdom of Thailand, expressed his deepest condolences to people who lost their family and those who were injured in this incident. He said 'finding missing people and taking care of injured tourists and people who lost their loved ones are a priority for both the Thai and Chinese governments'.

He said that the recovery team was working against the clock to find every missing body. The sea-air-land search mission involved more than 80 boat trips, 60 helicopter trips as well as thousands of military officers and personnel from the Royal Thai Army, Royal Thai Navy and Royal Thai Air Force.

On behalf of the government of the People's Republic of China, H.E. Mr. Lyu Jian expressed thanks to the Thai government, military, police and volunteers for the unity of efforts exerted during the recovery mission. He also applauded the Thai public and private sectors for exerting every effort to provide support and comfort to the injured tourists and people who lost their loved ones.

The Chinese government expected Thailand to handle all investigation activities in connection with this incident according to law, and that the incident should serve as a lesson to improve tourism development between the two nations as well as to assure confidence on tourist safety measures and standards among Chinese tourists.
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Bangkok, 14 July, 2018 - The National News Bureau of Thailand (NNT) has released the Message of Condolences from His Majesty the King of Thailand to the President of the People's Republic of China (click to see the original post on the NNT's Facebook Page)









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The Ministry of Foreign Affairs has released an infographic on "5 Steps to Legalise Proof of Relationship Documents for Chinese Bereaved Families and Relations" to provide support for families and relatives of those who lost their lives during the recent tragic Phuket boat incidents.








1. The families and relatives in China are advised to contact the Royal Thai Embassy in Beijing or the Royal Thai Consulate General in Shanghai, Guangzhou, Chengdu, Kunming, Xi'an, Nanning, Qingdao and Xiamen with the following documents:

Copy of the deceased person's passport.

Proof of relationship: For the next of kin, take the proof of relationship to the Notary Public to get the documents translated and legalised (Chinese to English).

For those who are being authorised by the family, take the proof of relationship between the deceased person and the family, power of attorney, copies of the passport and ID card of the involved persons, and get all documents translated and legalised (Chinese to English).
*Proof of relationship includes:

- Original copy of the Household Registration.

- Original copy of the Marriage Certificate (for spouse).

- Original copy of the Birth Certificate (for parents).

- Original and photocopy of the relative's passport.

- Original and photocopy of the relative's ID card.

2. The families and relatives in China who do not have a passport are advised to apply for an urgent passport at the Immigration Bureau in Beijing, Shanghai, Guangzhou or at other locations. For more information, please call: +86 (010) 59913991.

Then, they are advised to proceed to apply for an 'urgent visa' at the Royal Thai Embassy or Royal Thai Consulate General as indicated in Step 1. *Or they can opt to obtain an urgent visa-on-arrival' at the Phuket Immigration Bureau Express Line. Once having obtained a visa, they are ready to travel to Phuket.

3. Upon arrival at the Phuket International Airport:
  • If already have a visa, proceed to the special immigration lane.

  • If do not have a visa, proceed to the special visa-on-arrival counter.


After the Immigration process, proceed to the Passenger Services Counter at the Phuket International Airport, Tel: +66 (0) 76 327 100.
Staff at the Passenger Services Centre will take the families and relatives to the designated areas or authorities concerned.
Remarks: For families and relatives who are in Thailand, they are advised to contact representatives of the Chinese Embassy and Chinese Consulate-General in Phuket, Tel: +66 (0) 64 235 1752, +66 (0) 76 304 180. The documents required for legalisation in case of: 1) repatriating the body of the deceased; 2) giving consent to serious medical treatment.

Hotline Numbers for an Urgent Visa:
Royal Thai Embassy (Beijing): 18311452813
Royal Thai Consulate General in Shanghai: 18616228639
Royal Thai Consulate General in Guangzhou: 18819386191
Royal Thai Consulate General in Chengdu: 13281009607
Royal Thai Consulate General in Kunming: 15587003732
Royal Thai Consulate General in Xi'an: 13679203230
Royal Thai Consulate General in Nanning: 15307813559
Royal Thai Consulate General in Qingdao: 16678690265
Royal Thai Consulate General in Xiamen: 13178355499
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