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FAQ

Accommodation

Does hotels and resorts offer rooms for rent for a long period of time?

Most hotels and resorts in Thailand offer long stay accommodation and special room rates apply for visitors who would like to stay for at least two weeks or more.  It is common for visitors to rent hotel rooms or villas for a monthly rate.  During peak season for festive season some hotels may have a minimum stay policy such as minimum three nights or more.

Does hotels provide facilities for the physically challenged clients?

There are numerous hotels and resorts in Thailand that provides ramp for wheelchair access and special room and facilities.  Other places such as restaurants, theatres, and public toilets also provide wheelchair access.

What types of accommodation is available in Thailand?

Thailand offer wide ranges of accommodation where visitor can choose according to their budget and preference.  Budget accommodation can start from as little as EUR 10 for a service apartment and guest houses.  Beach and island destinations also provide bungalow accommodation starting from EUR 14.  Guest houses are popular amongst backpackers which are available at all the tourist destinations in Thailand.  Visitors who would like to be in touch with nature can also make an advance reservation with the National Park Authority for the National Park’s bungalow.  Local communities also provide home stay accommodation which provide hands on experience with the local community.  Hotel and resorts are available in all tourist destinations from basic standard to luxury world class 5 star properties.  Visitors who would like a place with a difference may wish to stay in the many boutique hotels and resorts.  This normally does not have many rooms but with an identity in the design and concept.

When are the low, shoulder, high and peak tourist season?

The low season starts from mid April until end of October where the shoulder season is between November and mid February until the first week of April.  The high season is between 1 to 19 of December and 11 – 31 of January.  The peak season is between 20 December to 10 January.  Another high season is during the Chinese New Year, between the last week of January until the first week of February, and the Thai New Year known as Songkran, between 12 – 14 April.  During the high and peak season hotel rooms may be scarce especially for Phuket, Pattaya, Chiangmai, Chiangrai, Pai, Hua Hin, Chaam, Koh Samui, Koh Phang Ngan, Koh Phi Phi, Koh Samed and Koh Chang therefore it is highly recommended that booking should be made well in advance.

Does hotel and resort applies the same rates for every nationality?

Although some hotel do provides worldwide rates for every nationality, many hotels charges different rates for different nationalities based on the citizenship on the passport.

What is the check-in process at the hotels and resorts?

The check in is at the reception and the passport is required for the check-in process.  Often a credit card is needed and the reception would swipe it in case there are any room service charges upon check-out.  If there are no room service charges, the credit card slip will be terminated.  Vouchers are not required as the hotel will have the record of the guests on the computer reservation system.

When is the check-out time for accommodation in Thailand?

Checking-out time is at 12pm for most accommodations. Guest who stay until 5pm will be charged at a half day rate and staying after 5pm will be charged for a full one night rate. This may be flexible for certain accommodation promotions when check out may be allowed until 2pm subjected to the occupancy level.

Does the hotel rates include breakfast?

Most of the hotel rates are inclusive of breakfast which is often a buffet style with various selections.  There are some resorts which sells at a room only basis.  The tour operator will inform with a remark whether the room rates are inclusive of breakfast.  For the accommodation that includes breakfast, even if the guest choose not to take breakfast, the rates remains the same.  There is an exception for long stay guest, with a length of stay at 30 days or more, where the room rates is charged at a room only basis.

Are there any extra charges for the room rate?

There are 10% service charge and 7% value added tax (VAT) for all room rates.  This will be added to the room charges where the tour operator will clearly state that the room rate is net inclusive of service charge and VAT.